Hotel St Moritz Queenstown - MGallery by Sofitel

I spent a few days at the St. Moritz Hotel in Queenstown. The hotel delivers the quality of services and products it promises without any negative surprises. However, last Saturday, around 8 pm, there was a small fire in the room right next to mine, which led to a full evacuation of the hotel for a few hours. I’d like to emphasize that, apart from the flawless operation of the fire safety system, the hotel staff handled the situation absolutely perfectly. I was very impressed by how all safety protocols were followed and by the care and concern shown for all guests. At every moment, it was clear how well-trained and professional the team is. I want to congratulate the hotel management and the entire team for their professionalism and unwavering focus on the guests. You were perfect!

Very comfortable and well appointed good sized room. We did splurge for a higher floor with water views. Good breakfast with breathtaking views of the water. While higher price point, it was well worth it. Very convenient quiet location with parking with extra fee; close and 5-10 mins walk to the action but not too close. Washing machines available which was great as it was out last stop in NZ

The staff went over and above to meet requests. It was a very special occasion for my son and his partner, with my son planning to propose during his stay. The staff were so wonderful and generous upon their engagement and they were gifted a wonderful bottle of champagne from the Hotel staff - memorable moments made more perfect.

The room was large, and the furniture was very comfortable. The view across the lake from the little balcony was sensational. Everything was very clean. The bed was comfortable, and the bedroom was dark and relaxing. We required a roll away bed for a couple of nights, and it was very sturdy and comfortable. The luxurious reception area was warm and inviting with an open fire and cosy furnishings. The staff were friendly, helpful, and accommodating. It was quick and easy to walk to town. There was a walking track around the lake that could be accessed from down in front of the hotel. We used the hotel dry cleaning service for some coats, and we were really pleased to get them returned to our room within the same day. A great 5 night stay.

Beautiful views of the lake, spacious room and deep bath for a relaxing soak after walking up the steep street to get into the hotel. Love that the hotel is close enough to walk around to key places in the city centre, but far enough from the nightlife to achieve a calm and quaint ambiance. What isn’t there to love?